Return & Refund Policy

Any order made with SIMMI’S CHOICE can be returned within 7 days of receiving of such order. In case of a return the products shall be scrutinized for any defect, damage or probable usage by the customer(you). Only after through scrutiny, will you be informed about the approval or rejection of your refund.
If approved, your refund will be processed accordingly.

The refund will be made to your bank account irrespective of the original mode of payment and the same can take up to 21 days from the date of approval to be processed. However in case your refund is rejected, you can choose to get back the original order, with extra shipping charges to be borne by you (irrespective of the order amount).

CANDLES are not subject to returns due to the nature of the product.


LATE REFUND
In case of a late or missing refund please check and recheck with your bank or Credit Card Company as refund processing can take time to show. However if you have still not received the payment, send us an email at contact@simmischoice.com .


SALE ITEMS
The return and refund option is only available in case of regular priced items only. However in case of items bought during sales, or orders processed using special coupon codes the same shall not be refunded.


IMPORTANT NOTE:OUR ITEMS ARE SUBJECT TO RETURN AND REFUND ONLY IN CASE OF A DAMAGED OR DEFECTED ITEM AND NOT UNDER ANY OTHER CIRCUMSTANCES.